Q. |
What are my payment options? |
A. |
You have three options……… 1)
Bank T/T:- you can instruct your bankers to transfer the invoiced
money in to our account. The details of our bankers with swift code
are well written there in the invoice. 2) Credit Cards:-
You can pay by your credit card through payment gateway http://www.ccavenue.com
at the time of final invoice raised to you. 3) Irrevocable
LC:- The bigger orders involving large amount can be handled through
Irrevocable LC from any internationally recognized banks. |
Q. |
Are my credit card details safe? |
A. |
Yap! Our payment gate way
http://www.ccavenue.com
is one of the most respected on-line credit card clearing companies
in the world, and employ state of the art security measures. Mushki’s
does not store your credit card details at any time! |
Q. |
What kind of credit card security do you operate?
|
A. |
Our fortified security measures ensure that sensitive
information (i.e. credit card number) is always protected. All your
personal information is encrypted before it is transmitted over the
Internet, which guarantees that your information is inaccessible to
any third party. |
Q. |
How does this online payment system work? |
A. |
There are three steps……
1. You order us, and you got a mail for the confirmation of the same.
2. In next 48 business hrs, you will get Performa invoice, inclusive
of freight charges.
3. In this mail itself you found a link for payment through your credit
card. |
Q. |
What is the difference between Billing Address
and Shipping Address? |
A. |
Billing Address is the address where a customer gets
his bills from the credit card company. Shipping address is the address
where the customer wants to receive their shipment. Please mention
physical address, as goods can not be delivered at PO Box no. |
Q. |
Can I make a purchase by using my friend's/relative's
credit card? |
A. |
No. Under no circumstances may you make a purchase by
using your friend's/relative's credit card. The credit card must be
in your name. |
Q. |
What are the reasons my credit card might be
refused? |
A. |
Banks and credit card companies refuse authorization
of credit cards for a specific number of reasons, including:
· The credit card number entered is not a valid number (often
the result of a typo). · The credit card does not have
enough credit balance left to pay for the order. · The
billing address entered in the order form does not exactly match the
address in your credit card statement (also sometimes the result of
a typo). · Your card is new and you are not allowed to
transect heavy amount internationally. · The expiration
date of the credit card is not entered correctly (also sometimes the
result of a typo). |
Q. |
What happens if I need help in placing the order?
|
A. |
We are always here to serve you. Just call us on +91-9810092900
|
Q. |
If I don't want to order on line, can I also
place an order over the phone? |
A. |
Yap ! why not !! Just call us on +91-9810092900,
one of our customer service representatives will take the order from
you.
|
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